Knowledge Base
KB-VIT0001 - Hide Symantec Endpoint Protection (SEP) icon in Terminal Server solutions
 
Problem: 
SEP icon comes through Terminal Server session and displays by clock on user desktop. This is not so much a problem as it is an annoyance. 
 
Resolution:
  1. ccApp.exe and Rtvscan.exe are no longer present. Their functionality has been moved into ccSvcHost.exe. SmcGui.exe will only be running if the user launches the Symantec Endpoint Protection GUI and it should only be launched for that user session.
  2. Click Start, Run and type “regedit” then click OK.
  3. Browse to the SMC key. In version of SEP older than 12.1 RU5, this is the same location on 32- or 64-bit systems: HKLM\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
  4. In SEP 12.1.5 (12.1 RU5) and newer on 64-bit systems, LaunchSmcGui and most other SMC keys and values have moved to Wow6432Node: HKLM\SOFTWARE\Wow6432Node\Symantec\Symantec Endpoint Protection\SMC
  5. Find the entry LaunchSmcGui and change it from DWORD 1 to DWORD 0 (add it if it is not already present)
  6. Close out of the Registry Editor.
  7. Test by launching the application published on the affected XenApp server.
Applies to:
Citrix XenApp, VMware Horizon, Microsoft RemoteApp